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Smart Email Triage

Your shared inbox, sorted and routed by AI

Smart Email Triage is a done-for-you automation that reads every message in your shared inbox, summarizes it, and routes it to the right person — classifying each one by department and urgency so your team only sees what is actually theirs.

Every message that lands in support@, info@, or sales@ gets read, summarized, classified by department and urgency, and routed to the right person — so nothing sits unseen. $499 setup + $99/mo managed.

$499 setup+ $99/mo managed
a few business days

Shared inboxes like support@, info@, or sales@ turn into chaos fast — messages get missed, get answered twice by two different people, or land in front of someone who cannot act on them, while the genuinely urgent ones sit for hours behind routine ones. We route every message correctly the moment it arrives, so nothing falls through.

How it works

Three steps, then it runs for you

1

An email lands in your shared inbox

A message arrives in support@, info@, sales@, or wherever your team receives inbound mail — no change to how customers reach you.

2

AI reads, summarizes, and classifies it

It reads the message, writes a short summary, and classifies it by department and urgency, so anyone can tell what it is about at a glance.

3

It gets routed to the right person

The email is routed to the right person or channel with the summary attached, so each teammate only sees the messages that are theirs to handle.

What you get

In the Smart Email Triage scope

  • AI summary written for every inbound email
  • Classification by department and urgency
  • Routing rules tuned to how your team is actually organized
  • Runs on your own email accounts — your data stays yours
  • A fallback path so nothing is missed if classification is unclear
  • We monitor, tune, and improve the routing every month
Pricing
$499 setup

+ $99/mo managed · delivered in a few business days

Fixed scope, fixed price, and a 100% money-back guarantee.

Book a free audit

Questions, answered

What is Smart Email Triage?

Smart Email Triage is a done-for-you automation that reads every message in your shared inbox — support@, info@, sales@, or similar — writes a short summary, classifies it by department and urgency, and routes it to the right person so your team only sees what is theirs to act on.

How is this different from AI Lead Triage?

AI Lead Triage scores and replies to new leads that come in through your website contact form. Smart Email Triage works on your ongoing shared inbox — every message that lands in support@, info@, or sales@ — and routes it to the right department, not just the sales pipeline.

Does it work with my current email?

Yes. It connects to Gmail, Outlook, or any standard IMAP inbox — there is nothing for the people emailing you to install or change. We set it up to read your existing shared inbox as-is.

How much does it cost?

It is $499 for the one-time setup and $99 per month for the managed plan that keeps the routing tuned and running. No long contract — cancel anytime.

Ready to automate this?

Start with a free automation audit — we'll confirm the scope, the fixed price, and the delivery window before you commit to anything.